Privacy Policy

Last updated: October 27, 2026

PaidConnections.com, PaidCommunications.com, BillPerCall.com and the sites our clients run on our platform are operated by Paid Communications LLC ("PaidCommunications", "we", "us"). The platform lets Customers and Advisors (together, "Users" or "you") connect by phone, chat and video. This policy explains what personal information we collect, how we use it, who we share it with and the choices you have.

By using our websites or the Service, you agree to this Privacy Policy. Words defined in our Terms of Service mean the same here.

Information we collect

  • Account information: name, screen name, email address, phone number, mailing address and password.
  • Payment information: card or PayPal details are entered on and processed by our payment processors (such as PayPal, Stripe and Authorize.net). We do not store full card numbers on our servers.
  • Session information: the time, length, price and parties of each phone call, chat or video session; chat transcripts; call and video recordings, but only when recording is turned on and, for video, every party has agreed; Tips; and callback requests.
  • Profile information Advisors publish: photos, bio, audio greetings, prices and availability.
  • Technical information: IP address, browser type, pages visited and the time of each visit, collected in server logs and through cookies.
  • Other information you choose to give us, such as support requests.

How we use information

  • To provide the Service: connecting Sessions, billing, payouts, receipts and support.
  • To verify identity, prevent fraud and chargebacks, and enforce our Terms of Service.
  • To send account messages and, if you agree, text messages such as callback alerts.
  • To send news and offers about our services, with an unsubscribe link in every marketing email.
  • To create anonymized, aggregated statistics that we use to improve the Service and to build and train AI features. Anonymized data cannot be used to identify you. We do not use personally identifiable information to train AI.

Whose data is it: Client sites

When you use a site that a Client runs on our platform, the Client controls your information and we process it on the Client's behalf. A Client's Customer and Advisor lists belong to the Client while its service is active.

When a Client leaves:

  • Official cancellation: if the Client cancels in writing, even after its account was closed for non-payment, we delete its Customer and Advisor contact lists once the account closes. We keep only anonymized statistics and the records we must keep by law, such as transaction and tax records.
  • Abandoned account: if a Client's account is abandoned (at least 60 days past due, with at least two email notices over 30 days and no written cancellation or request for its lists), we keep its Customer and Advisor lists and may contact those Customers and Advisors to offer continued service through Paid Communications. Every such message includes a way to unsubscribe.

Text messages

If you agree to receive texts, we and the Client whose site you use may send automated text messages, such as callback alerts and account notices. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share your phone number for other companies' marketing.

Sharing

We share personal information only:

  • with the Client that runs the site you use, and with the Advisor or Customer you have a Session with, as needed for that Session;
  • with service providers that run the Service for us, such as hosting (Google Cloud and Cloudflare), phone, chat and video (Twilio), payment processing, and email delivery (Amazon SES); they may use it only to provide those services;
  • if required by law, to respond to legal process, to protect our rights, users or the public, or to enforce our Terms of Service;
  • with a buyer or successor if our business is sold, merged or reorganized.

We may share anonymized, aggregated statistics that do not identify anyone. We do not sell your personal information.

Your choices and rights

  • Update your account information at any time in your control panel.
  • Opt out of marketing emails using the unsubscribe link in any of them, and out of texts by replying STOP.
  • Ask us for a copy of your personal information, or ask us to correct or delete it, through the Contact Us form. We may keep information we must keep by law or to settle disputes and chargebacks.
  • California residents: you have the right to know what personal information we collect, use and share; to ask for its deletion or correction; to opt out of its sale or sharing (we do not sell it); and not to be treated differently for using these rights.
  • People outside the US: where the GDPR or similar laws apply, you have rights to access, correct, delete, restrict or object to our use of your personal information, and to complain to your local data protection authority.

Cookies

We use cookies to keep you signed in, remember your settings and understand how our sites are used. You can block cookies in your browser, but some features, including signing in, may stop working.

Security

We protect personal information with encryption in transit, access controls and regular security scans. No system is perfectly secure, so we cannot guarantee absolute security.

Children

The Service is only for people 18 or older. We do not knowingly collect information from anyone under 18, and we delete any we find.

Third-party sites

This policy does not cover other companies' websites, including social media sites and sites we link to.

Changes and contact

We may update this policy and will post the new version with its "Last updated" date. Questions or requests: [email protected], the Contact Us form, or Paid Communications LLC, 22503 Yukon Lane, Bend, OR 97702.