Included in every plan

Get paid by the minute with Paid Chat and Video

Save time and profit more: the easiest way to make money from web chats and video sessions.

Profit from conversations that used to cost you time

With Paid Chat and Paid Video, customers log on to chat or talk face to face with you or your advisors whenever they need advice, information or entertainment. You save the time and money of building your own billing service and calculating every charge.

Set free minutes for first-time customers and different rates for each extension. Every advisor gets a dedicated profile page with a fixed per-minute price, or let each advisor set their own. One-person business? The Basic plan is only $20 per month with a fully customizable profile page. Dozens or hundreds of advisors? Try Professional, or go Unlimited to host the entire platform on your own domain.

Paid Connections is ideal for any business that needs a paid phone, chat and video system: consultants, expert advisors, coaches, tech support specialists and other professionals who work by phone, chat or video.

Paid Chat and Paid Video are included on every plan and cost only 5 cents per minute for chat and 10 cents per minute for video (video recording is an extra 5 cents per minute). With your own merchant account (Stripe, Authorize.net or PayPal) we take no percentage of your earnings. Without one, payments run through our merchant account for a 20% fee.

Paid Chat live session on a phone
Chat availability switch in the dashboard

Chat availability

Turn chat availability on and off from your dashboard, or set a schedule. Chat availability is independent of phone availability.

Chat buttons showing advisor availability

Chat buttons

Use our buttons or your own designs. Widget codes show your availability on your website and send customers to your profile to start a chat.

Scheduled hours of operation settings

Scheduled operation

Set scheduled hours for phone availability, independent of chat availability.

Customizable advisor mini profile

Advisor profile

Customize small and full-page profiles: choose a color scheme, upload photos and write your biography.

Built in

Video, tips and callbacks on every plan

Paid video chat

Included on every plan for a platform fee of 10¢ a minute (recording is an extra 5¢ a minute). Turn it on in your control panel, set one price for all advisors or a price per advisor, and customers start a session from the advisor’s profile page.

Tips

Happy customers can send a tip to their advisor. Tips show up on your monthly statements and reports.

Callback requests

When an advisor is on a call or away, the button changes to Request Callback so you don’t lose the customer.

Let’s get you going!

Questions? Call (888) 439-8984, Mon–Fri 9–5 Pacific.