Get paid by the minute with Paid Chat
Save time and profit more: the easiest way to make money from web chats.
Profit from conversations that used to cost you time
With Paid Chat, customers log on to chat live with you or your agents whenever they need advice, information or entertainment. You save the time and money of building your own billing service and calculating every charge.
Set free minutes for first-time customers and different rates for each extension. Every agent gets a dedicated profile page with a fixed per-minute price, or let each agent set their own. One-person business? The Basic plan is only $20 per month with a fully customizable profile page. Dozens or hundreds of agents? Try Professional, or go Unlimited to host the entire platform on your own domain.
Paid Connections is ideal for any business that needs a paid phone and chat system: consultants, expert advisors, coaches, tech support agents and other professionals who work by phone or chat.
Paid Chat is included on every plan at no additional charge and costs only 5 cents per minute. With your own merchant account (Stripe, Authorize.net or PayPal) we take no percentage of your earnings. Without one, payments run through our merchant account for a 20% fee.


Chat availability
Turn chat availability on and off from your dashboard, or set a schedule. Chat availability is independent of phone availability.

Chat buttons
Use our buttons or your own designs. Widget codes show your availability on your website and send customers to your profile to start a chat.

Scheduled operation
Set scheduled hours for phone availability, independent of chat availability.

Advisor profile
Customize small and full-page profiles: choose a color scheme, upload photos and write your biography.
Video, tips and callbacks are built in too
Paid video chat
Included on every plan for a platform fee of 5¢ a minute (recording costs extra). Turn it on in your control panel, set one price for all advisors or a price per advisor, and customers start a session from the advisor’s profile page.
Tips
Happy customers can send a tip to their advisor. Tips show up on your monthly statements and reports.
Callback requests
When an advisor is on a call or away, the button changes to Request Callback so you don’t lose the customer.
Let’s get you going!
Questions? Call (888) 439-8984, Mon–Fri 9–5 Pacific.
